Heart and Grit is committed to operating with complete integrity in all matters – and especially as related to our handling of personal information provided to us by our clients.
We protect your information and privacy.
- We protect your information
- We keep your information confidential
- We never sell your information
We will do our best to provide you with up-to-date information; however, Dawn-Dyanna Dhyanna, M.A. cannot be held liable for damage occurring in relation to this information. Therefore, we do not accept any warranty or guarantee either explicitly or by conduct, and do not make any assurances with regard to the accuracy and completeness of the supplied or referred information. The use of our pages and all other (link) pages, which are connected, and their associated contents is at the user’s own risk. Neither Dawn-Dyanna Dhyanna, M.A. nor any other party involved in the production, provision, design or maintenance of this entire internet website, or individual parts thereof, or of the pages or presentations linked to our website, is liable in any form for any direct or indirect damage, or damage with or without fault which may occur as a result of access to, the use of, or inability to use the internet presentation of Dawn-Dyanna Dhyanna, M.A. or the information presentations to which it is linked. Before using or applying Dawn-Dyanna Dhyanna, M.A.’s information, products or services, the user information included with these products or services must be heeded.
We reserve the right to change the contents of these internet pages without previous warning. No liability ensues from taking this action.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site
Additionally when you book a paid appointment or attempt to book a paid appointment through the Site, we collect certain information from you, including your name, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Booking Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Booking Information that we collect generally to accept payment placed through the Site (including processing your payment information, and providing you with invoices and/or booking confirmations). Additionally, we use this Booking Information to:
Communicate with you;
Screen our bookings for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you place an order through the Site, we will maintain your Booking Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
P.O. Box 691, Healdsburg, CA, 95448, United States